Nov. 2-4, 2016
The Cosmopolitan Hotel of Las Vegas
IT'S TIME... to be a part of the experience. Move your organization forward impactful strategies at REACH 2016 from November 2–4 at the Cosmopolitan of Las Vegas—the most interesting destination in the heart of the
Las Vegas Strip. REACH 2016 will leave you with ready-to-implement tactics and ideas for your credit union for long-term sustainable change. Don't miss out. Register today before registration prices go up!
DOWNLOAD THE REACH 2016 APP!
Access the REACH 2016 app anytime, anywhere for up-to-date conference information and latest happenings. Exciting features include: • Daily schedule • Speaker profiles • Integrated Twitter platform • Complete attendee roster • Hotel, Exhibit, and Las Vegas area maps • Sponsor listing and contact information • Much more
AND … Unlock additional features by using your confirmation number!
11 a.m.–4 p.m.
REACH 2016 Golf
Spanish Trail Country Club (Non-Tournament)
RMJ Foundation Donor Recognition Gala
|Contact email@example.com for information.
The Richard Myles Johnson (RMJ) Foundation invites donors to be recognized for their support of the foundation.
8 a.m.–6 p.m. Registration Belmont Registration Desk
8:30 a.m.–10 a.m.
Exclusive Behind the Scenes Experience of KÀ
9–11:30 a.m. RMJ Foundation Bite of Reality Financial Literacy Workshop
9:30–11:30 a.m. Preconference Session: Strategic Conversations
11:30 a.m.–12:30 p.m.
WCMS Alumni Luncheon
CA/NV Credit Union Leagues' Annual Business Meeting
Sponsored by FHLB of San Francisco
Refreshment Break Exhibit Hall: Belmont Ballroom
Divergence. Mind of the Consumer
Mike Walsh, CEO of Tomorrow
Welcome Reception Exhibit Hall: Belmont Ballroom
7:30 a.m.–5 p.m. Registration Belmont Registration Desk
8–9 a.m. Breakfast Exhibit Hall: Belmont Ballroom
9–10:30 a.m. The Interconnectedness of Google and You Loren Hudziak, Solutions Architect, Google
10:30–11 a.m. Refreshment Break Exhibit Hall: Belmont Ballroom
11 a.m.–12 p.m. Concurrent Educational Sessions
12–1:30 p.m. Lunch Exhibit Hall: Belmont Ballroom
1:30–2:30 p.m. Concurrent Educational Sessions
2:30–2:40 p.m. Refreshment Break Yaletown Commons
2:40–3:40 p.m. Concurrent Educational Sessions
3:40–4 p.m. Refreshment Break Exhibit Hall: Belmont Ballroom
4–5:15 p.m. REACH Innovations Group
PAC Contributors Reception
The Chandelier Lounge
9:30 p.m.–Midnight Platinum Lounge Marquee–Boombox
7:30 a.m.–1 p.m. Registration Belmont Registration Desk
8–9 a.m. Breakfast Exhibit Hall: Belmont Ballroom
8–9 a.m. CEO/Chair and Sponsor Breakfast
9–10 a.m. Concurrent Educational Sessions
10–10:15 a.m. Refreshment Break Belmont Commons
10:15 a.m.–12:15 p.m.
12:30–2 p.m. Global Women's Leadership Network Luncheon Carey Lohrenz, Aviator, Author, Fearless Leadership (Optional event–seats are limited) Sponsored by Wescom CU
Chapter Forum Registration
3–8:30 p.m. Chapter Forum
Nov. 5: 8:30 a.m.–12 p.m. Chapter Forum
Tuesday, Nov. 1—Spanish Trail Country Club 9:15 a.m. Buses depart the Cosmopolitan
10 a.m. Registration and Box Lunch
11 a.m. Shotgun Start
Tee up for some fun and networking at this year's friendly game of golf at REACH 2016, held at the semi-private Spanish Trail Country Club. This exclusive 27-hole Robert Trent Jones Jr. designed course that offers an experience unlike any other in Las Vegas, is home to 5 PGA Tour Las Vegas Invitationals. The Sunrise course features the most traditional and straightforward of the nines, while featuring one of the PGA Tour's most challenging Par 3 holes—the 5th was ranked as one of the most difficult holes during the PGA. The Sunrise course measures a total of 3,426 yards from the championship tees and requires a strong approach to avoid fairway bunkers, however it is the most forgiving in the width of all fairways and the few out of bound areas that can be found. Rental clubs featured are Calloway XR. Reservations required.
Registration: $175 per player
Golf Club Rental: $55 per player
Registration includes green fees, box lunch, bag drop services.
Exclusive Behind the Scenes Experience of KÁ
Wednesday, Nov. 2—MGM Grand KÁ Stage 8:30–10 a.m.
Take a peek behind the Cirque du Soleil curtain and learn about the niche challenges it faces and ways they approach these challenges. Take away Cirque skills from world-class artists and get a glimpse of what it is like to be in the show! Ticketed event. Seats are limited. Show tickets are not included.
Registration: $75 per person
Western CUNA Management School Alumni Luncheon
Wednesday, Nov. 2 11:30 a.m.–12:30 p.m.
Don't miss this annual gathering of WCMS alumni.
Registration: $65 per person
Solutions Architect, Google
Drawing 20 years of IT industry experience, Hudziak will help you explore innovating business concepts and pair them with the right technology that addresses member needs. A perpetual student of technology he's committed to advancing his acumen in the space, most recently exploring mobile device computing as well as distilling information from extreme data using search, query, and cloud solutions.
A dynamic communicator with an incredible story. As the first female F-14 Tomcat pilot, Lohrenz was a pioneer in military aviation. She will share her unique skills on the fundamentals of winning under pressure, reducing errors, overcoming obstacles, and staying relevant in this high-risk, time-crunched world.
CEO of Tomorrow
Walsh, a leading authority on consumer innovation, is a sought after global strategist who helps Fortune 500 companies thrive in this area of disruptive technology and change. His insights are featured in BusinessWeek, Forbes, and the Wall Street Journal.
Co-founder and President of METal (Media, Entertainment, Technology Alpha Leaders), co-founder of "Business Rockstars"
Imagine if you could network with the top Fortune 500 CEOs and innovators like Oprah and Mark Cuban. A founder of a 1,600 elite member networking group, Rutkowski gives a glimpse into what's on the business horizon, what's hidden from the masses, and how your credit union can benefit.
Creator & Content Strategist, SPARK Sessions Cirque du Soleil
Guilford is a leadership coach who has worked with Google, Adobe, Club Med, Oracle, and Hewlett Packard Enterprises. He will help you discover new ways to employ innovative yet practical approaches to accomplish goals with your most valuable resource—human capital. As creator of Cirque du Soleil's SPARK Sessions—a professional team building and training program—Guilford leads management and production teams to redesign their professional development modules to be more engaging and impactful to employees.
VP of Sales & Marketing, Cirque du Soleil
Derricks is an accomplished 'intrapreneur' with keen consumer instincts and a track record of leveraging brand equity to increase customer engagement, expand market share, and create new lines of business. She will share new ways to care for the human capital that is so vital to the success of your credit union. Drawing on a unique combination of media experience, she has developed and produced multiple-medium programming and content networks for a range of internationally acclaimed franchises including Star Trek, Entertainment Tonight, Dilbert, and Peanuts and held a series of consultative and senior management positions.
Coach, Cirque du Soleil "O"
Durand oversees part of the coaching staff of "O" as well as strives to maintain the acrobatic integrity and safety of the show. Additionally, he has served as a coach for Cirque du Soleil's "KA" during its creation.
Community Projects Manager, Cirque Du Soleil
Wahlquist is Cirque du Soleil's "Projects Guru." A vital part of her role is increasing employee engagement and maximize the talent of Cirque du Soleil's human resource beyond the stage and office. Additionally, she coordinates partnerships with entities such as the Nevada Ballet Theater, the Springs Preserve, and our various Las Vegas shows.
Chief Impact Officer, Filene Research Institute
Stearns' passion for learning, creating, and executing is what moves the best of Filene's research and innovation into action. With more than 14 years of credit union leadership experience across a variety of functional areas, her session will give you insights to move ideas forward to drive business results. In her previous roles at credit unions she was responsible for developing and implementing strategy and leading and driving business with all frontline teams including the call center, branches, lending, training, compliance, marketing, and business development.
Preconference: Strategic Conversations
Panel discussion with Pam Brodsack, Chief Technology Officer, TMG and Kirk Kordeleski, CEO, The Edge Consultancy. Moderated by Larry Palochik, SVP of Member Solutions, California and Nevada Credit Union Leagues
Don't miss this discussion of strategic implications of key developments shaping the financial services landscape. In this candid conversation, we will discuss hot topics shaping our industry, such as peer-to-peer and blockchain.
Highly-engaging 15-minute talks on the issues and solutions that impact your everyday business.
The Changing Credit Union Workplace
Preparing for the CECL Model Implementation
Support Members during their Car-buying Journey: A Combination of Heart, Mind and Money
Security, Innovation and Fraud
CO-OP Financial Services
Easy Authentication with Biometrics
Are You Using Your Brand to REACH Your Members? Being Consistent with Digital and Branch Marketing
Integrated Builders Group
Payments in a World of Internet of Things
How to Attract Account Holders to Your Credit Union
The Auto Industry: Are Rough Roads Ahead?
REACH Deep with Google's Loren Hudziak
Presented by Loren Hudziak, Solutions Architect, Google
Cyber Immersion: A New Approach to Information Security for Credit Unions
Presented by Lt. Col. Billy E. Pope, Jr., Cyber Strategist, United States Air Force
We live in an interconnected world, cyber risk is a way of life, with 50 percent of U.S. adults being impacted by cybercrime. Discover how your credit union can manage risk, recover from attacks, and minimize reputational and financial losses.
David vs. the Goliaths
Presented by Michael George, Chief Marketing and Advocacy Officer, Kern Schools FCU; and Barry Callen, President, Maindrop, LLC
Discover how one nearly-dead, local credit union turned around to take on Chase, Wells Fargo, and Bank of America. While most credit unions will never be able to out-spend the big banks, proven strategies allow for small organizations to thrive in any competitive environment.
Emerging Technologies and Consumers
Presented by Michael Jabbara, Director, Issuer Digital Solutions, Visa
By 2020, McKinsey & Co. estimates that $1 trillion in retail spending in the U.S. will come from mobile and ecommerce transactions made through digital wallets. Discover news opportunities to maintain and grow your payment revenues through innovative digital experiences.
Empowering Our Communities
Panel Discussion with Luis Peralta, Chief Administrative Officer of Kinecta FCU and President of NIX; Sherry Cordonnier, Director of Corporate Relations, Travis CU; Kitty Hunter, Chief Lending Officer, SCE FCU. Moderator: Pablo DeFilippi, Vice President of Membership, National Federation of Community Development Credit Unions
There are many communities that are unbanked or underbanked. Explore tools, tactics, and programs that can help your credit union empower the communities you serve.
Financial Capability: Impacting Our Members' Financial Health
Gigi Hyland, Executive Director of the National Credit Union Foundation
Empower your members' understanding and managing their financial well-being by driving products, programs, and education to help improve and maintain positive financial management habits.
Is Your Credit Union Prepared for a Cyber Threat?
Panel Discussion with Linnie Gooch, VP of IT Operations, Wescom CU and Eric Bruen, CEO, Desert Valleys FCU. Moderated by Lt. Col. Billy E. Pope, Jr., Cyber Strategist, United States Air Force
Ransomware attacks quadrupled in 2016 and the FBI is warning they expect continued increase in this type of cyber-attack. Join us for a candid conversation with credit union leadership on how they're preparing their teams for everyday cyber threats.
MBL Participations: A New Era of Buying and Selling
Panel Discussion with Jackie So, Vice President, Finance, Foothill CU; John Pamer, Chief Executive Officer, Diablo Valley CU; Mike Poirier, Vice President, Member Business Loans, Patelco CU. Moderator: Jim Dages, Vice President, Commercial Lending and Business Banking, Financial Partners CU
This interactive session will focus on why and how credit unions actively buy and sell member business loan participations; how NCUA's MBL Final Rule (which goes into effect on January 1, 2017) will change how you do business; and strategies and tactics used to create and maintain a successful MBL portfolio.
NCUA Update—What Your Credit Union Needs to Know
Honorable Rick Metsger, Chairman, NCUA; Mike Radway, Chief of Staff to NCUA Chairman Metsger; and Cherie Freed, Region V Director, NCUA
Get the latest NCUA updates and join the discussion on Interest Rate Risk supervision, CAMEL ratings, and the Exam Flexibility Initiative. We will also discuss anticipated field of membership rules, new member business lending guidance, and other hot topics impacting your credit union.
The 7 Deadly Sins of Credit Union Investing
Presented by Mark Wickard, Managing Director, Cantor Fitzgerald & Co.
Looking for income? Increase your investment portfolio return by 50 basis points by uncovering and avoiding "The 7 Deadly Sins of CU Investing".
What Matters Now: Insights From Millennials
Tina Gefke Buttchen, TruStage Program Sales Specialist
Making up 25 percent of the U.S. population, Millennials have the potential to revamp your credit union. Gain in-depth insights about the motivations, worries, and hopes of Millennials, and how your credit union can engage and evolve with current and potential Millennial members in new and different ways.
Branch Transformation: Maximizing This Key Delivery Channel
Panel Discussion with Nader Moghaddam, President and CEO, Financial Partners CU; Erin Mendez, President and CEO, Patelco CU; Rob Mills, VP of Technology, Rivermark Community CU. Moderator: Malon Updike, Director Global Interactive Services COE, NCR
Discover how branch transformation and organizational transformation strategies, combined, maximize key delivery channels and create a path for credit unions to become more effective in generating revenue.
Highly-engaging 15-minute talks on the issues and solutions that impact your everyday business.
The Future of the Vehicle Industry
Motor Vehicle Software Corporation
Making Every App Look Like "Your App"
New NCUA Supervisory Test
Balance Sheet Solutions
Credit Union Trends
Michael Steinberger, Dean of Academics for Western CUNA Management School, and Chairman of the Economics Department at Pomona College
Don't miss fresh insights on demographic trends affecting consumer banking and competition with specific communities credit unions serve.
Today's and Tomorrow's Leaders: Who they are and How to Keep Them
Presenters: Flynt Gallagher, President, Compensation Advisors & Rick Boothby, Senior Managing Director, Meyer-Chatfield Group Credit Union Division
This session will look at the HR strategies and tactics leading companies are using to identify top talent and how to keep them motivated to drive member value.
Payment Security Landscape & Roadmap
Glen Jones, Head of Payment Systems Cyber Intelligence, Visa
Jones will review the current trending fraud schemes impacting the payments industry, including growth and trends in the card-not-present channel. He will also discuss where the industry stands today and the opportunities to pursue over the next three to five years. Discover how issuers are optimizing their authorization strategies in a post-EMV environment and addressing the trends in fraud through the application of new tools, including opportunities to engage and empower members.
Proven Strategies to Create Fiercely Loyal Members
Hilary Reed, Founder & Chief Strategy Officer, Empower
Learn the strategies behind customizing, personalizing and humanizing your products and communications to optimize member loyalty.
The League Awards are open to California and Nevada credit union leaders, professionals, and volunteers. Recipients will be honored at the REACH 2016.
The Cosmopolitan of Las Vegas is a unique luxury resort & casino unlike anything else in Las Vegas. This original destination features residential-styled living spaces with private terraces, a one-of-a-kind restaurant collection and vibrant nightlife. Combine it all with hand-selected boutiques, an unrivaled Pool District, a 100,000 square-foot casino and the serenity of Sahra Spa & Hammam to redefine your Las Vegas experience.
NEED A ROOM? ARIA Resort is offering REACH attendees the special group rate of $315, call 702-590-7757 to secure a room.
The Cosmopolitan of Las Vegas
3708 Las Vegas Boulevard South
Las Vegas, NV 89109
NEED A ROOM? ARIA Resort is offering REACH attendees the special nightly group rate of $315 (Wed/Thurs) and $199 (Fri).
Call 702.590.7757 or click here for room reservations.
ARIA Resort parking $7–$18
Please note that The Cosmopolitan (conference hotel) has sold out and may no longer have rooms available.
Only registered REACH 2016 attendees are allowed to book a room in our room block.
Call 855.435.0005 for room reservations.
Parking: The Cosmopolitan offers complimentary valet and self-parking to all REACH attendees.
Sahra Spa & Hammam
Massages * Baths * Sahra Suites * Skincare
Enjoy luxury services at one of Las Vegas' most desirable spas! Receive 10% off services when you pre-register for spa services on your REACH 2016 registration.
Nearest Airport: McCarren International Airport (LAS)
Airline Savings: United Airlines Code (ZWSU767507) Reservations: 800-426-1122
Delta Airlines Code (NMNLF) Reservations: 800-328-1111
WARNING: We have been informed that a company offering hotel reservation services for the REACH 2016 convention has contacted several of our potential attendees and asked for credit card information to book rooms. WE HAVE NOT AUTHORIZED ANY COMPANY TO CONTACT YOU. DO NOT REPLY TO OR SPEAK WITH ANY ORGANIZATION CLAIMING TO BOOK HOTEL ROOMS FOR REACH 2016, AND DO NOT SHARE YOUR CREDIT CARD INFORMATION. If you need to book hotel rooms, please book them only through our REACH 2016 website or by contacting the hotel directly.
* Cirque du Soleil reserves all rights. Cannot be combined with any other offer. Offer subject to availability on selected seating only. No holds will be accepted. Performances available are specified on the website. Zumanity was created for guests 18 years and older. CA/NV Credit Union Leagues are not responsible for any purchases made directly with Cirque du Soleil, nor do they benefit. Ticket purchase are at your own risk and sole responsibility.
Capture the attention of more than 800 credit union leaders and professionals looking for the latest in credit union trends, technologies, and strategies that will help their business grow and thrive. This year features six different sponsorship levels to meet the exact needs and budget of your organization.
Step 1: CLICK HERE to review the Opportunity Catalog and determine|
the sponsorship opportunity that fits your needs.
Step 2: Complete and submit your sponsorship application.
Paying by credit card: CLICK HERE to submit your application online.
Paying by check: CLICK HERE to print out the sponsorship application.
Step 3: Complete and submit your representative registration.
Paying by credit card: CLICK HERE to submit your representative registration online.
Paying by check: CLICK HERE to print out the representative registration form.
Customizable exhibit and sponsorship packages are available. Reserve your space today!
3–3:30 p.m.—Welcome to Chapter Forum
3:30–4:30 p.m.—"Crl+Alt+Believe: Reboot Your Chapter for Success", Presented by Holly Duckworth, CEO, Leadership Solutions International
4:30–5:30 p.m.—Awards Reception
5:30–6:30 p.m.—Depart for Group Activity
8:30 p.m.—Group Activity Concludes
8:30–9 a.m.—Networking and Breakfast
9–9:45 a.m.—Best Practices Presentations
10–11:30 a.m.—"Lessons From the Circus", presented by Mark Klinkert and Larry Palochik, California & Nevada Credit Union Leagues
11:30–Noon—Door Prizes and Closing Remarks
Join us for learning, leadership, networking, and a bit of Las Vegas fun at this special event devoted just to chapter leaders as we:
The Cosmopolitan of Las Vegas
4th Floor, Nolita Ballroom 1
3708 Las Vegas Boulevard South
Las Vegas, NV 89109
NEED A ROOM? Rooms at the $219 conference rate are now unavailable through the Cosmopolitan hotel website or phone center.
ARIA Resort is offering REACH and Chapter Forum attendees the special nightly group rate of $315 (Wed/Thurs) and $199 (Fri). A daily resort fee of $35.84 (tax inclusive) is added to all room reservations upon check-in. Call 702.590.7757 or click here for room reservations.
ARIA Resort Parking: $7–$18
Special Invitation to REACH 2016
A special registration code will be sent to each chapter chairperson, valid for four (4) complimentary registrations for Chapter Forum and REACH 2016.
Each of the four registrants:
To register, enter the code in the payment section of each person's Chapter Forum/REACH 2016 registration.
Note: This offer is for the registration fee only and does not include other costs associated with either event. The code only applies to the four free registrants. If you use the code for the convention registration but do not attend Chapter Forum, the full REACH 2016 registration fee will be applied.
Tell Us Who Will Attend from Your Chapter
By Friday, Oct. 14, please email a list of the board of governors accepting the four registrations to firstname.lastname@example.org or email@example.com and indicate if registrants are attending Chapter Forum only, or both the Chapter Forum and REACH 2016. You must register your attendees for 2016 Chapter Forum at the REACH 2016 registration page.
Will more than four registrants attend from your chapter?
Additional registrants may attend Chapter Forum for $265 per person. Attendance at the REACH Conference is separate, and additional registration fees apply.
The dress code is business casual. We recommend you dress in layers to accommodate the variance in temperatures in meeting rooms and additional venues that we will visit. Please be sure to wear comfortable shoes.
Throughout the Annual Meeting and Convention ("REACH"), CCUL/CLSC will be snapping photographs and capturing video to document the various events (e.g., general sessions, educational sessions, social functions, and related events). As a registrant or attendee of the REACH, you give your permission for CCUL/CLSC to photograph or videotape you at any such events and to use your name and/or image in any print, digital or archival materials, including its website, social media, or other publications, without limitation and without the expectation of compensation.
Call Education & Training at (800) 472-1702, ext. 6029 or 6027, or email firstname.lastname@example.org.
REACH is the premier annual event of the California and Nevada Credit Union Leagues.
Please contact us with any question you may have regarding the convention.
|General Questions:||Deanne Figuerasemail@example.com|
|Annual Meeting:||Davina Lawfirstname.lastname@example.org|
|RMJ Gala:||Tena Lozanoemail@example.com|
|Chapter Forum:||Jan Johnsonfirstname.lastname@example.org|
2855 East Guasti Rd., Suite 600
Ontario, California 91764